Given the limited selection of French restaurants in the area, a follow-up visit to La Vigne seemed a fitting choice for lunch with friends on Bastille Day. Unfortunately, my impression of La Vigne has not changed much since our initial visit last summer. In fact, the experience was so similar – flubs with service, disappointing food, and lots of empty tables – that to detail my experience at lunch would sound like plagiarism of Rob's review.

Instead I'd like to point out my own pet peeve with La Vigne, which Rob touched on briefly in his review, which is the lack of authentic ambience and culture. As a once-fluent French speaker and an interior designer, these facets of a dining experience for me weigh equally with the quality of food and service. In addition, the French are fiercely protective of their language and culture, so it's particularly disappointing that this French restaurant fails to capture either.

The decor of southern France does sometimes include heavy stone walls and iron gates, but these adornments to La Vigne's generic strip-mall location could be improved upon with some truly French touches. May I suggest some traditional Provençal fabrics? Or some rustic turned-wood chairs, instead of that corporate lobby-looking furniture? Maybe a couple of live lavender plants?

Perhaps the staff could have a brief training on the French language, or at least on the few words which are relevant in this case. One of the hostesses consistently mispronounces the name of the restaurant. I know the "gne" combo can be difficult to pronounce, so I'd love to suggest that using the last name of a certain pop star, Avril, might be closer, or maybe the name of the town on the southwestern outskirts of Phoenix. When asked what the vin du jour (wine of the day) would be, as advertised in French on the specials leaflet, our server corrected me, "You mean the vin?," which he pronounced like "bin." Sure. Whatever gets me a glass of fermented grape juice.

La Vigne is celebrating their one-year anniversary. I had hoped after our visit last year that it would improved over time, but unfortunately it's more like plus de la même chose – more of the same thing.

Comments
spinkbottle's Gravatar Sadly, I have to agree with your review.
On the plus side, as the restaurant is never crowded, it's
possible to enjoy their nice Sunday brunch in relative peace.
By the way, Amano's Pizza Bistro is now offering Sunday brunch
as well. I'm checking it out tomorrow.
Thanks for the great blog, I enjoy your recommendations!
# Posted By spinkbottle | 8/9/08 12:29 PM
Soul's Gravatar I have to agree with you about La Vigne. The owners sit at the bar with their staff drink and eat in front of dinners. The bar staff is made up of the owners daughter
and the owner. The bar staff never greets with a happy face. The daughter really knows nothing about serving drinks.....She can't be over 21, very young looking. The
food is nothing to rave about and the dining staff needs some training.
# Posted By Soul | 9/5/08 11:37 AM
Anon's Gravatar As an ex employee, I can certainly attest to your honest and most certainly accurate review(s) about the service staff and owners. There is absolutely no training in regards to French cuisine and culture, no importance
placed on either, and no "service" manager to help the waitstaff and give support. I only worked there for three weeks, as it became WAY too frustrating for me to grasp a resturant culture that truly does not care
about the customer's experience. I have heard BOTH owners state clearly, that no meals will be comp'd because a customer complains about how it is cooked or recieved, because "It is not our fault THEY do not like their
food". WOW, is all I could say when I heard that. I certainly hoped they enjoyed the first anniversary, as I do not believe there will be a second.
# Posted By Anon | 9/12/08 2:20 PM
Pere Brooks-Bilson's Gravatar Thanks everyone for the comments. It's good to know that I'm not the only one who feels this way. Having just returned from a trip to France, I am reminded at what a truly wonderful experience a French meal can be and just how far off the mark La Vigne is!
# Posted By Pere Brooks-Bilson | 9/14/08 11:52 AM



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